You hustle, we take the hassle…
The Tenancy Management Hub
Download our latest manual On Avoiding The Pitfalls When Outsourcing Your Property Management!
Outsourcing your property management is a fantastic way to free up YOUR time, allowing you to step-back and grow the business, rather than getting stuck IN it!
It can be a scary concept though, handing over all of your most prized clients… why make the gamble? Is it worth it if you get it right?
Download our FREE manual on the breakdown of most commonly made mistakes by those outsourcing their property management, and how you can avoid them! We are certain that if you read this guide, it will enable you to find a successful partner to outsource your property management & client accounting functions to with confidence and safety.
Why do so many agents get STUCK and stop growing in numbers of properties under management?
It’s because the complexity and workload grind them slowly to a halt, meaning they become completely back end focused, dealing with leaky taps, rent arrears, compliance, keys, staff and paperwork galore!
The effect this has on the front end of the business can be catastrophic, it generally results in no-one of senior level working on the marketing, income generation, sales or working with the NEW customer generation in any way, this being left instead to a staff member or even worse, not done at all.
Why do so many agents get STUCK and stop growing in numbers of properties under management?
It’s because the complexity and workload grind them slowly to a halt, meaning they become completely back end focused, dealing with leaky taps, rent arrears, compliance, keys, staff and paperwork galore!
The effect this has on the front end of the business can be catastrophic, it generally results in no-one of senior level working on the marketing, income generation, sales or working with the NEW customer generation in any way, this being left instead to a staff member or even worse, not done at all.
Outsourcing your back end tenancy management
Outsourcing your back end Property Management and client accounting, might be the way forward for you, if you are feeling bogged down with endless “tasks” and firefighting every day.
Passing on, this large time consuming task, allows you to be completely FRONT end focused, this means your team can evolve to become, marketers, networkers, listers, negotiators, driving your business forward again, rather than expensive “non fee generating” administrators and property managers/client account managers.
The way outsourcing management and client accounting works in brief, is that once the tenant has moved in, the back end management company takes over, as YOU, they collect the rent, deal with maintenance, handle renewals and safety certification renewals, tenancy compliance, client accounting and ledger management, contractor payments, banking and client accounting reporting and of course CMP cover etc.
With the piles of legislation we as agents have to deal with, and the further raft that is coming, it’s almost as if every independent needs their own Compliance Director and Financial Director, just to stay compliant, which makes outsourcing a great alternative to very heavy costs and headaches.
Here at TMHub, based on over 20 years of managing tenancies and for other companies since 2010, we are fully ARLA licensed and indemnified, carry CMP insurance and with our team of Tenancy Managers we will take on the task of keeping your landlords and tenants happy, whilst keeping all parties safe and compliant, but more importantly making sure all the daily tasks are carried out for you, but at the same time appearing as though we were sitting in your office, with everything that goes out, looking fully branded as YOU and your company.
White Label Management so we look like YOU
Having your tenancies managed by a white label organization that is fully ARLA licensed and indemnified, also gives you the benefit of a full audit and assessment of the compliance and offering of your management service. As our senior team take over the tenancies, they will work with you to check all the files, processes and services/fees on offer to make sure you are in the best place moving forward, with all the T’s crossed and the I’s dotted, so it is effectively like having your own in house Compliance Director and process team sitting behind you to protect you.
One of the areas a good white label Tenancy Management service, and accounting team should be focused on, and something we have made highly important to our call handlers, is making sure that you get your fees, where a fee is due, in fact, many of our clients add fees here that they have not had time to chase in the past, making them more profitable. Our team are trained, to ensure this is collected and remitted to you, and also look for opportunities, within the management services for further service offerings, where applicable and dependent on what you offer at your branch
Most see their front end activity ROCKET after the outsourcing process is complete and revenues increase substantially as a result, and the stress? It just melts away, as all you have to focus on again is the fun stuff…
Portfolio Management solutions we offer
- Independent Letting Agent portfolios
- HMO portfolios
- Housing Associations
- Build to Rent Schemes
- New Build Developers
- LHA or Housing Benefit portfolios
- Buy to Let large portfolios spread across the UK
Get your business and life back on track and pass the headaches over to a team that specialize in dealing with the minutiae of tenancy management and client accounting
Our List of Services Include
- Tenancy Administration
- Rent Collection Only
- Tenancy Management
- Renewal Administration
- Check out and Deposit Negotiation and Administration
- Inspection organization
- Maintenance Organized and Contractors Remitted
- Landlord and Tenant Ledgers managed and available online
- Full file and activity recorded for client protection
- System access for Client for full visibility 360 degree transparency
- Client Accounting and reporting
- CMP cover and ARLA indemnified
- White Label Management
What our clients are saying about our services
We are very appreciative of the guidance & training given to us by the management team that helps us with communicating with our landlord clients & applicants.
Concentric Property LiverpoolGrateful of all help & advice offered from the TM-Hub including their expertise to ensure that all of their portfolio are managed and are kept fully compliant.
Louise Young